Discover Our Mission and Vision for Future Success
Criterion Medical Transport LLC is committed to delivering safe, reliable, and compassionate medical transportation services to the communities we serve. Our mission is to provide timely, patient‑centered care while upholding the highest standards of professionalism, compliance, and operational excellence. We strive to support hospitals, healthcare partners, and families with dependable service that prioritizes dignity, safety, and seamless coordination.
Basic Life Support (BLS) Transport
- Non‑emergent medical transportation
- Stable patients requiring monitoring
- Discharges, transfers, and scheduled appointments
Specialty Capabilities
- Bariatric transport
- Behavioral health transport
- Long‑distance medical transport
- Event standby services
Communication & Dispatch
Our dispatch center operates with a focus on rapid response, clear communication, and seamless coordination with hospital staff, case managers, and transfer centers. We maintain direct lines for operations and supervision to ensure timely updates and accountability.
Service Description
This section highlights the key features and capabilities, providing an overview of what makes your product or service unique and valuable.
Find the Right Plan for Your Needs
This section provides a structured comparison of features and pricing to help customers choose the best option for their needs.
Values Statement
At Criterion Medical Transport LLC, our values guide every decision we make and every patient interaction we support. We are committed to:
- Integrity — Doing what is right, even when no one is watching.
- Compassion — Treating every patient with dignity, respect, and empathy.
- Reliability — Delivering consistent, dependable service that healthcare partners can count on.
- Professionalism — Maintaining high standards in conduct, communication, and clinical care.
- Safety — Prioritizing patient and crew safety through training, compliance, and continuous improvement.
- Collaboration — Working closely with hospitals, facilities, and families to ensure seamless care transitions.
Why Choose Us
Healthcare partners choose Criterion Medical Transport LLC because we offer:
- Fast, dependable response times supported by efficient dispatch operations
- Highly trained EMS professionals committed to patient-centered care
- Clear communication with hospital staff, case managers, and transfer centers
- Flexible transport options for discharges, transfers, appointments, and specialty needs
- Compliance-focused operations with complete documentation and insurance
- A growing fleet designed to meet the needs of Memphis-area facilities
- A leadership team that is accessible and accountable
We understand that hospitals need transport partners who make their jobs easier — and we take that responsibility seriously.
Team Qualifications Summary
Our EMS personnel meet or exceed all state and federal requirements for ambulance operations. Team qualifications include:
- Tennessee‑licensed EMTs and AEMTs
- CPR, BLS, and (if applicable) ACLS certifications
- Ongoing continuing education and skills refreshers
- Background checks and drug screening
- HIPAA and patient privacy training
- Defensive driving and safety training
- Experience with interfacility transfers, discharges, and specialty transports
We maintain a culture of professionalism, accountability, and continuous improvement.
Fleet Description
Criterion Medical Transport LLC operates a growing fleet of fully equipped, state‑compliant ambulances designed for safe and comfortable patient transport.
Our vehicles include:
BLS/ALS ambulances equipped with monitoring and medical equipment
Stretcher‑capable units with secure mounting systems
Climate‑controlled interiors for patient comfort
Safety‑enhanced lighting and communication systems
Regular maintenance schedules to ensure reliability and uptime
